Trusted tools to drive payment performance through improved success rates
Leverage the right mix of tools to optimize payments. Apply out-of-the-box or completely customizable logic to strategically retry transactions to boost success rates. Test connections and capabilities faster and with more confidence. Limit payment latency with all retry processes in one standard open platform.
Simple failover
to a second payment processor
Retry soft declines with top payment processors
Best-in-class vault management
Our platform supports billions of global transactions, providing unmatched cross-industry intelligence to help optimize each transaction.
Strategically optimize the performance of transactions to improve reliability, increase success, and recover lost revenue
Obtain higher transaction success rates, lower costs, and improve user experience.
On average, 7.9% of failed transactions, when retried on a secondary gateway, immediately following a failure on the initial gateway, will be successful
Answers to common open payments questions
Yes. We maintain publicly accessible documentation on the error codes we have mapped to attempt recovery, and we allow our customers to easily make changes to the logic to better suit their business needs.
By routing payments to different gateways you can optimize transaction costs, increase success rates, transact in new markets and much more.
A failed transaction or payment decline occurs when a payment method, typically a credit or debit card, is refused by the issuing institution or payment gateway during a transaction. This refusal can stem from various reasons which you can find here.