Payments Orchestration

How White Label Payment Gateways Work

Learn what white label payment gateways are, how they work along with advantages and disadvantages of using them for your business.

Written by
Andy McHale
Publication Date
December 16, 2024
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Digital payment solutions are increasingly being sought after as a mainstay in commerce. An estimated 55% of businesses are said to be implementing some form of the technology to make their operations smoother. In this context, white label payment gateways are a great boon, offering a business the ability to brand and personalize seamless payment solutions as its own. When combined with strategic payment orchestration, they can significantly enhance operational efficiency and user experience.

What Is a White Label Payment Gateway?

A white label payment gateway is a payment gateway processing platform rebranded and resold as an independent service by a business without needing to build from scratch and develop this system. This allows companies to offer seamless payment processing services under their own brand and enhances the interaction with the customer, while being fully supported by the original gateway provider on the backend.

What's Different About White Label Payment Gateways?

Unlike traditional payment gateways, white label solutions are fully embedded into a company's branding. They are invisible to the end user, contributing to a seamless brand experience without deviating from the company's digital assets. This not only drives brand loyalty but also ensures a consistent user experience across platforms, resulting in amplified conversion metrics.

Advantages and Disadvantages of Using a White Label Payment Gateway

There are a number of strategic advantages and potential disadvantages in using a white label payment gateway. These systems streamline integration and branding consistency, leading to customer loyalty and operational efficiency, but also limit the depth of customization and depend heavily on third-party providers.

Advantages:

  • Brand Consistency: Everything from the payment interaction being consistent with the brand of the company to a retailer using their logo and color scheme at the point of service.
  • Quick Time to Market: Market pre-built platforms to a payment solution much faster than in-house development, just like a startup would want to quickly market without the technical overhead.
  • Reduced Costs: Pre-built infrastructure cuts down development and maintenance costs, saving small- to medium-scale businesses a lot in terms of finances.
  • Compliance and Security: Managed by the provider, ensuring the latest standards in security and regulatory PCI 4.0 compliance, and eliminating the ongoing burden of maintaining compliance and securing data.

Disadvantages:

  • Less Control Over Features: There is limited control over features, updates, and new implementations, which might not align with a business's specific needs and priorities.
  • Potential for Service Issues: Reliance on the provider's capabilities to maintain service integrity means you are affected when things go wrong.
  • Integration Challenges: It can be technically challenging for some businesses to integrate a white label solution with their existing systems.
  • Limited Customization: Customization is usually within set parameters that may not meet all business needs.

Revenue Impact of Going White Label

A white label payment gateway will increase revenues for a company through better customer engagement and operational efficiency. The specific benefits being realized, along with the examples, are detailed below:

  • Conversion Rate Enhancement: A white label gateway, by having a seamless look and feel to the brand interface, can reduce cart abandonment. Sellers in fine jewelry or other luxury goods, for instance, may sell more due to a checkout experience that maintains the sophisticated feel of the site, convincing customers to order.
  • Market Expansion: Customizable gateways give organizations the power to craft payment methods and currencies according to local market preferences, opening up international markets. For example, a U.S.-based retailer can increase revenue in Europe by offering popular payment options in different European countries, attracting customers.
  • Customer Retention: Safe and consistent payment experiences build trust and customer loyalty, driving repeat business. A subscription service using a white label gateway can easily embed it into their website, ensuring smooth renewal processes that keep churn rates low and subscriber satisfaction high.
  • Reduction in Operational Costs: A low-cost, white label solution can operate as efficiently as extensive in-house payment infrastructure development and maintenance. SMEs can use robust white label solutions to save on operational costs and reallocate resources to other critical growth areas.

Are They the Same as PayFacs?

While both payment facilitators (PayFacs) and white label payment gateways have similar functions, they serve different purposes. PayFacs simplify merchant account enrollment by enabling sub-merchant status under their master merchant account. In contrast, white label payment gateways focus on payment processing technology that can be branded as the user's own. While both facilitate portions of financial transactions, PayFacs are more about managing relationships with acquiring banks and facilitating payments, while white label gateways provide the infrastructure for these transactions under another brand's guise.

Who Benefits the Most from White Labeling?

White label payment gateways serve many purposes and are fit for companies that want to implement convenient payment solutions without the complexity of developing their own systems.

  1. E-Commerce Platforms: Drive brand experience from browsing to payments in a consistently seamless manner, enhancing customer loyalty.
  2. Financial Institutions: Provide branded payment services at scale without developing and maintaining systems.
  3. SaaS Providers: Integrate payment processing into software seamlessly, delivering more value to customers without creating more surface complexity.

How They Work With Payment Orchestration

Integrations of white label payment gateways with a payments orchestration platform like Spreedly ensure businesses derive more flexibility and reliability in payments. Spreedly can tap hundreds of gateways and use intelligent rules and retry logic to process transactions most effectively. This increases success rates by matching the right gateway to each transaction scenario and ensures continuity and security for all payment processes.

Build Your Gateway Strategy

White-label payment gateways, when used with orchestration, provide businesses with elite tools to refine their payment infrastructure. This powerful combination minimizes processes, boosts customer confidence, and strengthens brand integrity. 

Merchant aggregators can use Spreedly's platform to build white-label payment solutions for their merchant networks. Leveraging integrated technologies is crucial for companies aiming to maximize market opportunities and deliver superior customizable customer experiences. Spreedly’s single API integration allows companies to create a consistent, branded payment experience across multiple gateways and payment services. Part of a customizable experience is enabling global reach by leveraging Spreedly’s more than 100 currencies and connections to payment services in over 100 countries, allowing businesses to offer white-label solutions with international capabilities.

Leverage this white-label solution, powered by a payment orchestration platform, for utmost effectiveness and efficiency in transactional operations.

Reach out to our team and how a white-label gateway, integrated with Spreedly’s payment orchestration, can upgrade your business strategy today.

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